The map below depicts the most recent cities worldwide where Ubisoft Connect users have reported problems and outages. If you are having an issue with Ubisoft Connect, make sure to submit a report below
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ubisoft Connect users affected:
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In the last three months, how would you rate Ubisoft Connect?
2.10 out of 5 3,089 ratings
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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Rio de Janeiro, RJ | 5 |
Rome, Lazio | 3 |
Paris, Île-de-France | 3 |
Lima, Provincia de Lima | 2 |
Brussels, Bruxelles-Capitale | 2 |
Monterrey, NLE | 2 |
São Paulo, SP | 2 |
Essen, NRW | 2 |
Flint, MI | 2 |
Ivry-sur-Seine, Île-de-France | 2 |
Genoa, Liguria | 2 |
Béziers, Occitanie | 1 |
Sheffield, England | 1 |
Glendale, AZ | 1 |
Camaragibe, PE | 1 |
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur | 1 |
Wandsworth, England | 1 |
Bremen, Bremen | 1 |
Münster, NRW | 1 |
Chennai, TN | 1 |
Fairbanks, AK | 1 |
Albany, NY | 1 |
Yautepec, MOR | 1 |
Delhi, NCT | 1 |
Erlangen, Bavaria | 1 |
Naaldwijk, zh | 1 |
Vincent, OH | 1 |
Sincelejo, Departamento de Sucre | 1 |
Pocahontas, AR | 1 |
Fremont, CA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Ubisoft Connect Issues Reports
Latest outage, problems and issue reports in social media:
- Starbird (@Starbird_Tweets) reported
@Sarcastodonical 2. any official complaint made, one is France and one is Singapore. It's entirely possible that those offices had problems, which is why legal action was pursued.The rest seem to have, bizarrely enough, been at least partially prompted by Ubisoft's decision to make both male /
- Nerd Wonder (@YourNerdWonder) reported
@kfcgaming UbisoftTheir games have problemsThey are lousy towards customersAnd their awful to their employees
- RafterMan🦉 (@NeosHelios0124) reported
@oldschoolquimby Rockstar only puts out a flagship title once a decade, Ubisoft only makes low quality cash grabs, Capcom doesn't care about game preservation unless it's Resident Evil 4, and Bethesda games are repetitive and broken.
- Yes (@Proud_RBLX) reported
@Ubisoft fix yo login bro I can't log into ubisoft when it makes me to to be able to play games that I bought with my own money... Either don't require a log in every time I launch a game or allow me to log in. "A Ubisoft Service is Currently Unavailable. Please Try Again Later "
- blissrunaway1586 (@46451bf8bda749f) reported
@UbisoftSupport are your servers down? Logged in once and closed the program. Reopened ans tried to log in again and keep getting an error message saying that a ubisoft service is currently unavailable and to try again later.
- still a loser😎 (@biggest_clown_) reported
@watchdogsgame loving the dlc but I have one issue my game froze and closed and now anytime I try to launch the game it can’t get past the Ubisoft logo and it closes the game again and again
- Cosmic (@FWaffle69) reported
@UbisoftSupport I cannot log into my account because it seems like the servers are down, I tried logging in all night. I tried to reset my password but it said it there was an error with my request. On Ubisoft Connect it says "Ubisoft service unavailable" .
- Devon (@Devonhair1) reported
@R6esports Why is it everyone I try to play r6 it tells me Ubisoft connect services are offline, how can I fix it?
- Rob Gleeson (@RobGleeson7) reported
Is there a way I can get this reversed, if not the MMR then at least the bans/abandons on my account? They are completely unintentional, working on fixing the wifi problem ASAP @Ubisoft
- TwistedScorp98 (@WayneAlexwill) reported
@Ubisoft So you guys have had this game out for how long now and still haven't fixed the bug for finding the father I've killed all the members and the quest for the father still doesn't show up I'd think you'd actually fix one of the biggest quests in your game
- Oldschool1990/gunandfunguy (@oldschoolquimby) reported
@NeosHelios0124 For me, I would drop Ubisoft because most if not all of their IPs mean nothing to me. Rockstar at least makes major epics, Capcom has Resident Evil and Mega Man and Bethesda has numerous franchises worth salvaging. That said, those 3 do have issues and so do some other VG studios
- John (@John54316721) reported
@UbisoftSupport im trying to log in to my account on ubisofts uplay, and i cant login or even change may password. it keeps giving me the message, "A Ubisoft service is currently unavailable" its been saying this for a little over a day now. Am i doing something wrong?
- ***** (@balls86147329) reported
@Ubisoft @RidersRepublic Please fix shotguns in ranked. When the round starts my teammates make random holes with shotguns and I lose sound then my game freezes and I get kicked and have to reconnect I have lost countless matches thanks to this glitch and I end up getting a penalty please fix this
- Atumbem Kosmos (@atumbem) reported
@hard8_times Bugthesda no problem. I like Ubisoft’s work, same goes for Rockstar & Capcom. Ubisoft & Rockstar lead the way in open world design & in npc artificial intelligence. Legions AI & all the npc connections are ground breaking.
- Mah (@Heirachon) reported
@Vurjin @keyboardturn Rather, this is a problem that permeates in not only Activision Blizzard but the entirety of the gaming industry.And Actiblizz Ubisoft, etc. is in the forefront.There is no ethical consumption under capitalism.
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