Ubisoft Connect / Uplay is down right now (2024)

Issues detected over at Ubisoft Connect

Updated: May 12, 2023 7:57 am

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Users have reported that Ubisoft Connect is having issues via Downdetector. Is there a way to fix these issues or is it something we’re going to have to just wait for? Let’s find out. Ubisoft Connect / Uplay is down right now.

is Ubisoft Connect / Uplay down right now?

It appears that via user reports from Downdetector we have a live outage for Ubisoft Connect. Some users report issues with logging in, and others with loading associated profile pages. It is unclear right now whether Ubisoft game servers are affected, but one thing is for sure, Ubisoft Connect itself is.

How to fix Ubisoft Connect / Uplay?

If Ubisoft Connect is experiencing issues or is down, you can try the following steps to troubleshoot the problem. These will help determine if the issue is just you, or if it’s down for everyone.

• Check Ubisoft’s official channels: Before attempting any troubleshooting steps, it’s a good idea to visit Ubisoft’s official website or social media channels to check if there are any known server outages or maintenance periods. They often provide updates on the status of their services.
  
• Check your internet connection: Ensure that your internet connection is stable and working properly. You can try visiting other websites or services to verify if your internet connection is the issue.
  
• Restart Ubisoft Connect: Close the Ubisoft Connect application completely and restart it. Sometimes, a simple restart can resolve temporary connectivity issues.
  
• Clear cache and temporary files: Clearing the cache and temporary files of Ubisoft Connect can help resolve various issues. You can find this option within the settings or preferences menu of Ubisoft Connect.
  
• Disable background applications: Certain background applications or processes on your computer might interfere with Ubisoft Connect. Temporarily disable any unnecessary background applications and then try launching Ubisoft Connect again.
  
• Disable VPN or proxy: If you are using a VPN (Virtual Private Network) or proxy service, try disabling it. These services can sometimes cause connectivity issues with Ubisoft Connect.
  
• Firewall and antivirus settings: Check your firewall and antivirus settings to ensure that they are not blocking Ubisoft Connect’s connection. Temporarily disable them or create an exception for Ubisoft Connect to see if it resolves the issue.
  
• Update Ubisoft Connect: Make sure that you have the latest version of Ubisoft Connect installed. Check for updates through the Ubisoft Connect application or the official Ubisoft website.
  
• Reinstall Ubisoft Connect: If none of the above steps work, you can try uninstalling Ubisoft Connect from your computer and then reinstalling it. This can help resolve any corrupted files or installation issues.
  
• Contact Ubisoft Support: If you’ve tried all the steps above and still can’t resolve the issue, it’s best to contact Ubisoft Support directly. They will be able to provide you with specific troubleshooting steps based on your situation and assist you further.

Remember, if Ubisoft Connect is experiencing widespread issues, the problem may lie on their end. In such cases, you’ll need to wait until Ubisoft resolves the server problems.

Final word

In conclusion, based on user reports from Downdetector, there is currently a live outage for Ubisoft Connect. Users have experienced issues with logging in and loading associated profile pages. While it is unclear whether Ubisoft game servers are affected, it is evident that Ubisoft Connect itself is experiencing problems.

To troubleshoot the issue, users can follow several steps such as checking Ubisoft’s official channels for updates, ensuring a stable internet connection, restarting Ubisoft Connect, clearing cache and temporary files, disabling background applications, VPNs or proxies, reviewing firewall and antivirus settings, updating Ubisoft Connect, and reinstalling the application if necessary. If none of these steps resolve the issue, users are advised to contact Ubisoft Support for further assistance.

It’s important to note that if the issues are widespread, it may require waiting for Ubisoft to resolve the server problems.